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Serenity and Soul

Shipping Policy

Note: If you are ordering CannaMed products together with Serenity and Soul products, there will only be ONE shipping fee charged.


Please take note there are no deliveries on public holidays. Short weeks due to public holidays, will affect delivery times.


Gauteng and KZN centrally located orders (where possible)

If you wish your order to be dispatched the same day as your order placement, then order and payment need to be received before 10:00am (Mon-Thur only).

  • If the order and payment is received after 10:00am (Mon-Wed), the order will be dispatched the following day.
  • If the order and payment is received after 10:00am on a Thursday, the order will be dispatched on the Monday.
  • If the order is placed on a Friday, the order will be dispatched on the Monday.


Outlying areas (and all other Provinces besides Gauteng and KZN)

If you wish your order to be dispatched the same day as your order placement, then order and payment needs to be received before 10:00am (Mon-Tues only).


  • If the order and payment is received after 10:00am (Mon), the order will be dispatched the following day.
  • If the order and payment is received after 10:00am on a Tuesday, Wednesday or Thursday, the order will be dispatched on the Monday.
  • If the order is placed on a Friday, the order will be dispatched on the Monday.


Long distance outlying and remote areas

The order and payment must be received before 10:00am on a Monday.